Comments on Experiment Garden: AT&T Sucks, and now it is ruining T-Mobile too.

Fair enough. It might be presumptuous for me to ma...

2011-07-28T21:29:32.784-05:00

Fair enough. It might be presumptuous for me to make that assumption based on one retail CSR, but you must admit that it does seem reasonable especially when you compare T-Mobile's historical commitment to the month to month plan with this new policy, begun so soon after the merger.

In the T-Mobile retail store, where my conversa...

2011-07-28T21:20:38.368-05:00
In the T-Mobile retail store, where my conversation was not being recorded and monitored, the frustrated T-Mobile customer service representative told me outright that they were trying to increase the number of contracts because of the AT&T buy out.

I am not sure that the word of one retail CSR that the new policy is because of the AT&T merger convinces me that this is the case. Cell phone carriers change their policies all of the time, mainly to increase customer retention and decrease churn. I can point to examples of this from all four national carriers, not just AT&T.

Full disclosure: I am an AT&T customer, and own a small number of their shares. I am also opposed to the merger.

Thanks for the tip. I'll investigate Sprint if...

2011-07-28T21:07:52.931-05:00
Thanks for the tip. I'll investigate Sprint if I need to change my phone plan. But as far as wireless hotspots go it looks like CLEAR is the leader there and I'm planning to go with them.

I've recently made the jump to Sprint from T-M...

2011-07-28T20:20:23.538-05:00
I've recently made the jump to Sprint from T-Mobile. I too was a huge fan of their month to month plans with mobile hotspot, until the day of the rate limiting. Mine was much more unforgiving, because the 10-20kbps that you mentioned hit me almost immediately.

I wasn't averse to a two year contract but I had made up my mind long ago after hearing about the proposed merger I would give them one slip up and I'm out.

Just like you, I was prepared and WILLING to pay extra for the 10gb plan, they wanted a new contract, I didn't waste anytime. Sprint not only gave me a student discount, I got a credit union discount, they bought my Galaxy S, gave me a discount for coming from a rival carrier, yet ANOTHER discount for letting them port my number.

End of the day, I walked away with an Evo 4G for $50 and new service I wouldn't have to pay on for a 2 months.